Returns & Refunds policy

  • We encourage customers to be sure of the mask sizes and features of items before making payment.

 

  • Items can be returned within 14 days upon receipt of shipment, in its original packaging to Easmed office.

 

  • For Bundled Items, all items in the bundle must be returned in order for the return to be processed.

 

  • Mask are non-returnable if it has been used.

 

  • Shipping cost will not be refunded if items were sent via courier or post.

 

  • Items are subject to inspection before acceptance and valid reason. Inspection may take 2-4 days from the date of receipt.

 

  • You may only return devices for exchange 1-for-1 if the items are due to manufacturing defects.

 

  • Refund will be initiated upon acceptance and processed via the same payment method