A few things to know when using our website.

1. Using our website

By accessing or using The Air Station website, you agree to these Terms of Service. Please use our website responsibly and provide accurate information when making an enquiry or purchase.

We may update our website, products, services or these terms from time to time.

2. Products, prices & availability

We make reasonable efforts to keep product information, images, prices and availability accurate. However, these may vary by country, product or market and may change without notice.

We reserve the right to correct errors, update information or limit product availability where necessary.

3. Orders & payments

Placing an order means you are requesting to purchase the selected product. Orders are subject to product availability, payment confirmation and any applicable verification requirements.

We may cancel or decline an order if a product is unavailable, incorrectly priced or listed, payment cannot be verified, or the order cannot reasonably be fulfilled. Where payment has already been made, an applicable refund will be arranged.

4. Sleep health information

Information on our website about sleep, sleep apnea, CPAP and related topics is for general educational purposes only. It does not replace medical advice, diagnosis or treatment from a qualified healthcare professional.

Certain products and services may require a prescription, medical assessment or other requirements depending on your location.

5. Returns & warranty

Returns, exchanges, cancellations and warranty coverage are subject to the applicable product terms, our policies and local laws.

Certain hygiene-sensitive products, including opened masks, may not be eligible for return or exchange unless there is a manufacturing defect.

For more information, please refer to our Returns & Terms and applicable warranty information.

6. Delivery

Delivery options, fees and estimated timeframes vary by location and order. We are not responsible for delays caused by circumstances outside our reasonable control, such as courier delays, public holidays or unforeseen events.

You are responsible for providing accurate delivery and contact information.

7. Website content

All content on this website, including text, images, graphics, logos and other materials, belongs to or is licensed to The Air Station unless otherwise stated.

You may use the website for personal, non-commercial purposes. Content may not be copied, reproduced or used commercially without permission.

8. Third-party services

Our website may include links to third-party websites, payment providers or other services. These are operated independently and may have their own terms and privacy policies.

9. Applicable laws

These terms apply subject to the laws and consumer protections applicable in your country and The Air Station entity you are dealing with.

Nothing in these terms is intended to limit any rights that cannot legally be excluded under applicable local law.

10. Contact us

If you have any questions about these Terms of Service, our products or services, please contact our Customer Support team through the contact details provided on our website.